Additional fields on issues

[Sharee Charrett]

I have using a company managed board and I am trying to get the Start date and Due date on the issues details. The details are not displayed to drag these into the layout of the ticket in the settings, can anyone assist.

[Tansu Akdeniz · Accepted solution]

Hi @Sharee Charrett 

Go to Project Settings -> Screens -> Find related issue types "View issue" screen and add fields (Due Date etc). To edit, add them to "Edit Issue" screen.

[Sharee Charrett]

Hi @Tansu Akdeniz 

There is no option to view issue to add the fields, in the issues "Layout" screen, there is no Due Data etc, available to drag into the issue configuration. 

[Tansu Akdeniz]

Did you follow the steps I mentioned?

[Sharee Charrett]

Yes I did, when I went to View Issue screen there is no option to drag the fields in or create new fields. However, I have been about to do it on another project board, not sure if the best option is the change the scheme to the board that is working. What are your thoughts.

[Sharee Charrett]

Hi Tansu, I found it via selecting configure on the bottom of a ticket, this takes you to Issue layout out > select project: Scrum Default Issue Screen > this enables you to type the fields you are looking for and them them in. Once you have done this go back to Issue layout out and drag the into to were you want them on the layout. Thanks Sharee