Hi, @ashish basnet !
To show the additional fields when certain options from the dropdown are selected, use CheckBox, DropDown, or Multichoice element from the form builder.
After you fill the dropdown with custom criteria, set up when/then rule by Form Logic
Use Smart Jira Forms to solve this issue.
Also, with this add-on you can
Use forms feature and add condition to show one field based on another field option
https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms
Or you can use cascading field option as well
Thanks,
Pramodh
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