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Add Confluence page to service management knowledge

Craig Barrett
Craig Barrett May 26, 2021

I have training material created for our software applications we sell, which we store in Confluence as a page per guide. How do I get these pages to display in JSM as an article in the Knowledge Base? I have created a Category in my JSM project called Application Guides. I see that I can then create Articles. I do not however want to create the guides again as articles, I want to use the existing Confluence pages. Can I do this?

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Vero Rivas
Vero Rivas
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May 26, 2021

Hi @Craig Barrett 

    the answer is YES, you have to link your confluence space with the JSM, maybe this article can help you

    https://www.atlassian.com/es/software/confluence/guides/expand-confluence/confluence-and-jira-service-management

Cheers

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Craig Barrett
Craig Barrett May 26, 2021

Fantastic! Thanks for the very quick response. I will go and check out the link right now!

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