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Ability to use company email address for outbound notifications?

Keith Jones
Keith Jones
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May 13, 2021

We are using JSM Premium (Cloud), in a classic Service Management project. Do we have the ability to use our own company email address on outbound emails? (We have it set for incoming). Currently invites and notices show up with a company name, but the atlassian.net address, And like most, we've been trying to train our users to question emails like that as possible phishing emails.

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Fazila Ashraf
Fazila Ashraf
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May 16, 2021

Hi @Keith Jones 

Unfortunately i do not think it is possible yet. 

See and vote for https://jira.atlassian.com/browse/JRACLOUD-62125 for atlassian to develop this feature..

 

I also think https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/ might help you

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