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ALL Request types shown (not only configured for Issuetype)

Daniel Rieder adesso November 24, 2022

Hi Community

I've some (standard) Issuetypes and assigned RequestTypes

e.g.

IssueType:  [System] Change;      RequestType:    StandardChange, NormalChange ....

IssueType:  [System] Incident;      RequestType:    MajorIncident, MinorIncident, ...

When i create a new Issue  (in the local View, not in Portal) with  IssueType  Change,  the Dropdown for RequestTypes shows All RequestTypes (StandardChange, NormalChange, ... MajorIncident, MinorIncident, .... ),

How do i have to configure, so only the appropriate Requesttype (for a Issuetype) are selectable ? 

Its even more confusing, in Portalview it seems the Requesttype ist selectable according to Issuetype  (as i expect)

Regards

Daniel

 

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