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Want to participate in research on your experience upgrading to JSM Premium? Here's your chance!

UPDATE: Thanks for all the sign ups! We are now full for Premium customers. We are still looking for any customers on Free or Standard thinking about upgrading.


Hello JSM Community! πŸ‘‹

I’m Crystal, a Researcher at Atlassian. I am looking for people to participate in a 1-on-1 remote research session as part of our continuous effort to improve Jira Service Management.

The aim of this session is to gain insights into the reasons you chose to upgrade to JSM Premium (from Free or Standard), or your reasoning for choosing Premium in the first place. If you're thinking about upgrading - I would love to hear from you too! As a token of appreciation, you will receive a thank-you gift 🎁 after you have taken part in the research session.

Want to get involved? Sign up for a session here!

We appreciate your time and look forward to hearing from you!


Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 3, 2023

@Crystal Pang -

Looking forward to participate in the research.

Best, Joseph

Like β€’ Crystal Pang likes this
Crystal Pang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2023

Thanks for everyone who signed up! We are now full for this research session for Premium customers. If anyone is on Free or Standard and looking to upgrade to Premium, we are looking for 1-2 more customers.

Look forward to seeing you all at the next one!


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