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Commonly we need to notify certain people when new users are created in Jira. It’s possible to achieve it using WebHook and an automation rule, that will be detailed below.
Go to > Project settings > Automation > Create rule
The rule will have the following structure:
Trigger: choose the option Incoming webhook. Automation for Jira will create a Webhook URL, similar to the one below:
And mark the option No issues from the webhook.
Copy the Webhook URL and create a new Webhook using it:
Go to System > Webhooks > +Create a WebHook
Paste the Webhook URL generated by the Automation rule on the URL field, mark the Created event option under User related events and hit Create:
Back to the Automation rule:
Actions: create a Send Web Request action like the example below:
The Web request URL should be: {{webhookData.user.self}}
Create another action to Send email:
This way, every time a new user is added to Jira, an automation notification can be sent to the relevant people.
André Sinatora
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