Insight is Now Assets

[#1]

The day is here! As we mentioned in our June update, the collective group of asset and configuration management capabilities known as Insight is now called Assets. Jira Service Management Data Center customers will see this update as part of the 5.3 release, while our rollout to Cloud customers completed this week.

The full functionality of the features from Insight will remain the same with Assets. We’re making this change in name to help customers more easily navigate our platform and better understand where to go for specific functionality.

The biggest difference you’ll see is the word “Assets” appearing in the top navigation where “Insight” used to sit.

Besides navigation in-product, there are other branding changes that accompany the introduction of Assets:

• IQL: Insight Query Language (IQL) will change its name to Assets Query Language (AQL). The functionality will remain the same and will be backwards compatible.

• APIs: Customers can continue to use them the way they do today. We will support both /Insight and /Assets.

• Insight Discovery: Our native network scanning tool to detect, collect, and import asset or CI details into Jira Service Management is also part of the rebrand, changing from Insight Discovery to Assets Discovery. This solution will continue to be free for customers via Atlassian Marketplace.

• Integration Apps: Existing Atlassian Insight Marketplace Apps will start referring to Assets. We encourage other marketplace partners with apps or integrations connected to Insight to begin adjusting their materials to use Assets branding.

Looking to learn more about asset and configuration management? We will be hosting a dedicated breakout session at our upcoming service management event - Atlassian Presents: High-Velocity ITSM. Join us in London on December 8 or virtually everywhere on December 13 and look out for the session, “Jamming with Assets in Jira Service Management.” We’ll be covering Assets basics, how to get started, top use cases, and tips for supercharging your asset and configuration management strategies.

[David Berclaz]

The rebranding will definitely help, long live Assets!

[Roberto Rio Branco Mory]

Hellow my friends!
How are you thinking about creating automations for editing and automatically creating objects through the JSM form?
Could you post some tips on this topic?

[Roberto Rio Branco Mory]

Good afternoon friends!

Do you have any example of automation with asset editing

[David Berclaz]

Hi @Roberto Rio Branco Mory

Have a look at this page for examples of Assets smart values you can use in Jira Automation.

And you will find more information about the "Edit Assets field attributes" Automation action on this page.

Cheers,

David

[Roberto Rio Branco Mory]

Good morning David!
I found automation, it is not within the resource options but within the item's actions option. But thanks a lot for the answer.
And I'm sorry if I sound harsh, I'm using google translate

[adrian_wicki]

Hello, what are the next steps on the roadmap for Asset?

What new feature are planned für Asset in the next view month?

[John Summers]

Currently Trialling Assets in Jira Cloud.  I must say it's a very feint shadow of it's former self Insight. 
There's masses of Functionality that has completely disappeared. Too many to list but:

* Native Insight Automation has GONE ( a cut down version resides in Global Automation and Project)*
* Reports have GONE
* Native Workflow Post Processing has GONE (Adding values and creating Objects)
* Ability to create and Object from within a Custom Field GONE
* AQL formerly IQL less powerful, unable to expand query to connected ticket fields
* Ability to move objects from one objectType to another GONE.
* Import functionality is completely depreciated, and as above, once imported you cannot then move them, you have to set up automation to clone them into the right objectype.
* To add insult to injury you can only have Assets on the Premium License which is a huge step up in cost for a completely degraded Tool
* Only Premium Agents can view the Assets data, so forgot being able to share the data with your Finance department, or Facilities unless you pay for them full Agent Licenses!

Bring back Insight 😭