How to generate an API Key in Greenhouse

[#1]

Jira Service Management is used not just for ITSM but for non-IT use cases as well. One that is gaining adoption is Human Resources (HR) Service Management. Recently we had an implementation where we needed to integrate with Greenhouse. Greenhouse is a applicant tracking software and hiring platform.

Sharing our lessons learnt so that its useful for rest of the community.

In order to make calls to the Greenhouse's API, we need an API Key. Here are the steps to generate an API key in Greenhouse.

Go to Settings > Dev Center > API Credential Management.

Create a new API key. Select type: Harvest

Note: Harvest is used for accessing candidate data. If you have other use cases please select the appropriate type.

Select the necessary permissions for this API key.

Note: Select Applications and Candidates to get access to Candidate profile data. 

Manage Permissions

Permissions

Ensure that you give this API credential the necessary permission. If permissions are not configure correctly, your API calls may not return the results.

For more information, see the Greenhouse API documentation

Now that we have the API Key, we can use this to make API calls using Forge API package or any of the Marketplace apps that provide REST API support.

Disclosure: I'm part of Onward. We are the developers of OnLink.