I have a Post Function on the creation of an issue that copies the Assigned To value to a custom field (which is then displayed on the customer portal).
However, I'm unable to find out how to trap the change of the Assigned To field during an update of the issue (I need to copy its value to the custom field again).
I AM able to send a notification to the user that the Assigned To has changed, but still need it on the portal.
Any pointers to where I can do this?
This is more a workaround than a good solution.
The best solution would be to use the automation. However, triggers are limited.
You could create a ticket for Atlassian to add more triggers or allow us to go further in the trigger configuration.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
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