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Is there anyway Default Service Desk Comments to Internal only?

Chirannjevi Panala
Chirannjevi Panala February 7, 2018

Is there anyway Default Service Desk Comments to Internal only?

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Alexey Matveev
Alexey Matveev
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February 8, 2018

Do you mean that you want to make internal comments by default? We found only one way to do it is to use JavaScript. But it is a bad solution.

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Chirannjevi Panala
Chirannjevi Panala February 8, 2018

Can you please provide that solution? 

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Alexey Matveev
Alexey Matveev
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February 8, 2018

You can find such a script here

https://community.atlassian.com/t5/Jira-Service-Desk-questions/How-to-change-default-tab-to-internal-comment/qaq-p/56715

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