Hello,
I've not been able to create a Dashboard that shows data about the count of issues different users have approved in a project. For example:
UserA - X issues approved
UserB - Y issues approved
etc
I've looked at the different advanced JQL functions https://support.atlassian.com/jira-service-desk-cloud/docs/advanced-search-reference-jql-functions/
but the "approver()" function shows requests that require or required approval by a user. Not the requests that were approved by the user.
Any idea how to create such statistics?
Thanks,
Alex
Hello Alexander,
It's true there isn't a native way in Jira to capture the "approver". There is a feature request:
https://jira.atlassian.com/browse/JSDCLOUD-4532
What we do is when a request is approved, in the post function we copy the current user into a custom field "approved by". We then report on that custom field.
Cheers,
Susan
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