Hi all,
my team are asking for a function which close a ticket automatically if the due date passed. My question is more, there I need to put this script. As a trigger? Because this script needs to be checked at least once a day, I doubt it will be a postfunction during an transition.
Best,
Kristian
Hello @AccessHolding
Please check script runner Escalation service
https://scriptrunner.adaptavist.com/5.4.12/jira/escalation-service.html
You dont even need scripting to resolve this case
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