It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

AutoClose if customfield (date time picker) is < now()

Hi all,

my team are asking for a function which close a ticket automatically if the due date passed. My question is more, there I need to put this script. As a trigger? Because this script needs to be checked at least once a day, I doubt it will be a postfunction during an transition.



1 answer

1 accepted

1 vote
Answer accepted

Hello @AccessHolding

Please check script runner Escalation service

You dont even need scripting to resolve this case

Hi @Mark Markov, is the scriptrunner applicable to Jira cloud? Thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

How has Jira Service Desk increased productivity in your org?

Hi Jira Service Desk community, Atlassian is on a mission to unleash the potential of all teams, and we know that tools are just one piece of that puzzle. With Jira Service Desk, we have productiv...

174 views 0 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you