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Feature sneak peek: Create Jira shortcuts using Apple’s Shortcuts app

Who doesn’t like a good shortcut? (Unless we’re talking about an unintentional slip of the hair clippers.)

At Atlassian, we strive to create software that gets out of your way, lets you do stuff faster, and makes your work-life easier.

So with that in mind, let us show you a sneak peek of a feature we’re working on:

Create Jira shortcuts using Apple’s Shortcuts app. Boom.jirashortcutslove.png

What is the Shortcuts app?

The latest iOS 13 includes Apple’s Shortcuts app. Shortcuts is an iOS app that lets you combine different apps and services to automate one or more tasks. (Learn more about Apple’s Shortcuts app.)

We’re making Jira more discoverable – and more powerful – within Apple’s Shortcuts app. In other words, creating time-saving Jira shortcuts will soon be easy peasy. Once this feature launches, you’ll find a glorious goldmine of Jira goodness within Shortcuts.

Download Shortcuts here in the App Store.

What are the benefits of creating Jira shortcuts?

Creating shortcuts for your most common daily tasks can save you an extraordinary amount of time in the long run:

  • Save time – create shortcuts for your repetitive daily tasks, like time tracking (see example below)

  • Save energy – shortcuts can update your Jira issues automatically, meaning you don’t need to locate an issue, open it, and manually enter information

  • Maximise consistency – shortcuts can help to keep information consistent and accurate across multiple locations (if, for example, you need to keep track of identical details within separate Jira issues for different teams and/or colleagues)

What kinds of shortcuts can be made?

  • Issue template: Do you create similar Jira issues for each new sprint? Build a shortcut that creates the issues automatically for you.

  • Time tracking: Integrate Jira into your toggl time tracking workflow (see example below).

  • Generate and attach reports: Download the latest analytics data, convert it to a PDF and attach it to the selected Jira issue with the tap of a button.

And that’s really just the beginning. This integration between Jira and Shortcuts is like a building block. Take it and run wild. Build a shortcut city if you like. No, build a shortcut universe.

Example of one common use-case

For many users, time tracking in Jira is an essential feature. Measuring the exact time a ticket was worked on can be used for billing customers, improving future work estimations, or as a general feedback mechanism.

However, maintaining an accurate work log can be tedious and error-prone.

Jira's Shortcuts integration can make life easier. In this case, you can integrate a 3rd-party service called toggl to keep track of your time spent on a task. (Toggl’s free plan is sufficient.) The official toggl app does not (yet) have a sophisticated Shortcuts integration, but a 3rd-party app for toggl called Timery has excellent support for Shortcuts. (Timery’s free version is sufficient.)

In this example, you can use two shortcuts: Start timer and Stop timer.


The Start timer shortcut will begin a timer on if there's not one running already. You’ll launch this shortcut when you start work on a Jira ticket.


The Stop timer shortcut is the one you run when you finish your work and you're ready to log your work.


When run, the Stop timer shortcut checks the time of the current timer on toggl and displays the elapsed time. It then gives you the option of stopping the timer and logging the work, or canceling the shortcut and letting the timer continue.


If you stop the timer, the shortcut displays the last few issues you have looked at that are assigned to you and are in progress. This is where you decide for which issue you want to log work for.

The shortcut then asks if you want to add a comment to your work log. Here you can list all the things you did for that issue. This comment is also used to update the current timer's description on toggl. This helps to keep the log in both toggl and Jira in sync.

The shortcut then adds a work log to the selected issue and asks if you want to open the issue in the Jira app. This can be handy if you need to further update the issue.


Both the Jira issue and the toggl timer are now updated accordingly. Note that the ‘Started at’ time in the Jira work log is automatically adjusted to match when the timer was started. Instantaneous consistency for the win!


Pssst... Let Siri do it!

That's right. Embrace the power of Siri. Seriously. We're Siri-ous. (Too much?)

  • "Hey Siri, start work."
  • "Hey Siri, finish work."

Siri can log time for you, attach the logged time to your Jira issue, add a description... Too easy. 

Screen Shot 2020-04-17 at 1.02.44 pm.png

When will Jira+Shortcuts be shipped?

We’re working on this feature right now, along with a load of other cool features. As you probably know, the world of software development is full of unexpected twists and turns, so we can’t give you an exact date of when we’ll be shipping this feature.

Share your thoughts!

Want to give us feedback about this feature, or a different one? Shake your mobile device (if shake is enabled*), or simply go to your account > Send feedback.

*What do you mean, “Shake my device”? Well, go to your account > Settings > Enable ‘shake to send feedback’. Shaking your device is unexpectedly satisfying. Try it.



1 comment

Josh Carolan Atlassian Team Apr 06, 2020

Really cool to see this integration and can't wait to see what other interesting use cases people have to automate their Jira flows on their phone! 

Like Hannah McKenzie likes this


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