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When splitting a Jira issue, is there a way to copy the custom fields?

Dave Menconi
Contributor
March 23, 2020

According to this document, when you split an issue it doesn't copy custom fields. 

But I have a required custom field (platform) that I want to make sure it copied. Otherwise every issue in the system has a platform value except issues created with a split. No bueno!

I'm not sure exactly how an issue split works but, presumably, it has to create a new issue so it has to go through the create issue transition? Is there some way I could add something to that? 

I'm in Cloud using (obviously) jira software in an agile board (in this case Scrum). 

2 answers

1 vote
Anatoli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2015

@Frederic Champlain, you should be able to invite users from the global integration screen (see the screenshot in the top right):
image2015-8-17 9:59:45.png

It allows you to pick existing JIRA users and invite them to join HipChat: https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+with+HipChat#ConfiguringJIRAwithHipChat-Inviteusers

 

We show this option only to people who have free HipChat group (because every added HipChat user will cost extra money and JIRA admin might not realise it when inviting new people). But even payed HipChat groups can access this feature directly: https://<YOUR JIRA URL>/plugins/servlet/hipchat/invite.

0 votes
William Zanchet [Atlassian]
Rising Star
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August 14, 2015

Hi Frederic,

I was talking with a few engineers from Hipchat and I could confirm that you need to send the invitation, you can't select the users there to have in Hipchat because you're running on the Cloud your JIRA.

Cheers,
WZ

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