Jira Upraise

[Petra Klerken]

I made a template for Self and Manager review. When I did this, my colleague (first view, Francesco) cannot see this template. (see my and his view in the screenshots). 
I want to make sure though, that (when we have all users in Upraise), they can all see the template. This way, the manager can distribute the forms to his/her employees him/herself. Can you help, how can I change a setting maybe to do this? Thanks, Petra 

[Tanner Wortham · Accepted solution]

our workflow looks like this:

To Do -> Doing -> Reviewing -> Done

we have a custom field called "Reviewer" and when a user moves an issue from Doing to Reviewing, it automatically reassigns it to this reviewer by way of a post function. (we also have some custom code that sets reviewer == assignee so it doesn't wig out by trying to assign an issue to no one.)

i've placed a screenshot of what this post function looks like along with the custom code we use.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.event.type.EventDispatchOption
import org.apache.log4j.Category

log = Category.getInstance("com.custom.Reviewer")
log.setLevel(org.apache.log4j.Level.DEBUG)
log.debug("---- begin reviewer post-fuction -----")

def assignee = ComponentAccessor.getUserUtil().getUserByName(issue.getAssignee().getName())
def reviewerCustomField = ComponentManager.getInstance().getCustomFieldManager().getCustomFieldObjectByName("Reviewer")
def reviewer = issue.getCustomFieldValue(reviewerCustomField)
log.debug("assignee: $assignee || reviewer: $reviewer")

if (reviewer == null) {
	log.debug ("Empty reviewer.  Set to assignee.")
	MutableIssue myIssue = issue
	IssueManager issueManager = ComponentAccessor.getIssueManager()
	UserManager userManager = ComponentAccessor.getUserManager()
	myIssue.setCustomFieldValue(reviewerCustomField, assignee)
	issueManager.updateIssue(userManager.getUser("automation"), myIssue, EventDispatchOption.DO_NOT_DISPATCH, false)
}
log.debug("---- end reviewer post-fuction -----")

[Chris Ryan]

Hey Tanner,

We were hoping to avoid modifying the workflow, but this looks like the closest we'll get.

Thanks!
Chris

[Tanner Wortham]

you're smart to want to avoid modifying the workflow as much as possible. the more steps in the workflow, the more time your team needs to spend in the tool. but on rare occassion, a changed workflow is the best avenue of approach.

[Chris Ryan]

Another spin on this is to give users the ability to Approve an Issue prior to implementation.