Ask Me Anything: Jira Cloud apps on iOS and Android

[Steen Andersson]

Edit: This AMA event is now closed. 

March 26, 2020

Hey everyone!

WE'RE LIVE! for this AMA. Ask me anything about our Jira Cloud Mobile apps in iOS & Android.

For those of you who don’t know me, I’m Steen Andersson, the head of Jira Cloud Platform.

We believe that work has changed – the modern global workforce demands more flexibility, communication, and collaboration. We’ve designed the Jira native apps to help you work in your own terms; stay close to your issues, projects and teams; know what to work on right away; move work forward wherever, whenever, on any device.

In the last few months, we’ve shipped new Jira capabilities, a new user-friendly navigation UI, and tons of performance improvements. With more software, IT, and business use-cases as well as reporting features on the horizon, we’re executing on our goal of creating the perfect all-day companion for effective software, IT, and business individuals.

We are not done yet, but we’d love to hear what you think of the apps so far.

Ask me anything about the Jira Cloud Mobile apps:

• How do the mobile apps help me?
• What is the mobile apps team currently working on?
• What’s next on the mobile apps roadmap?

Upvote others' questions and stay tuned as I’ll be answering anything on your mind on March 26. 

[Robert Massaioli _Atlassian_ · Accepted solution]

Addon users do NOT count towards license limits. We enforce that in User Management.

Source: I'm an Atlassian Connect developer.

[Joe Pitt]

If they appear in the jira-users or other group with logon rights they would.

[DRFavreau]

So which is it?

We have a Treo user a BigPicture user and a Timesheet Reports and Gadgets user all which are "jira-software-users" do they count against our 25 seat license or not?

[Robert Massaioli _Atlassian_]

They do not count. We don't count App "Bot" users against user quotas; no matter what groups the App user is a member of.

This is similar to how Jira Service Desk "Customers" don't count as "Agents" in the pricing calculations.

[Abdirisak Hassan]

What is the best way to generate a report on License count in Jira?