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Can't Login to Jira Data Centre on Android

lester
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June 28, 2022

Hello,

We recently setup a Jira Service Management Data Centre and confirmed that the Mobile plugins have been enabled. My colleague is able to connect to the Service Management instance using his iPhone and the Jira Data Centre app for iOS but I'm unable to do so using my Pixel 4a. After entering the IP of our Service Management host I get the error "We're missing something".

 

Is this a known issue and is there a workaround for it?

 

EDIT: Egg on my face, adding http:// to the front of the IP address solved the issue. I don't believe iOS requires this to login

 

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JamieA
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February 27, 2013

This is pretty similar to this question, but simpler.

To find Bugs without subtasks:

issueFunction not in hasSubtasks() and issuetype = Bug

To find subtasks of Bugs:

issueFunction in subtasksOf("issuetype = Bug")

You can combine these to create:

(issueFunction not in hasSubtasks() and issuetype = Bug) OR issueFunction in subtasksOf("issuetype = Bug")

mrdao
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March 4, 2013

Thanks for that. Any ideas on how to do it witout the extra plugin? Was trying to avoid using those since I don't have access to install.

Nicolas Casel
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August 13, 2018

Thanks Jamie.

Actually the query you wrote:

issueFunction not in hasSubtasks() and issuetype = Bug

helps me getting all subtasks except the ones related to a Bug. I get it like this:

project = EXCTDWHI AND issuetype in (Epic, Spike, Story, Sub-task, Task) AND NOT issueFunction in subtasksOf("issuetype = Bug")

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