Jira app stopped working. Unfortunately I don't know if yesterday app update broke it or it was broken after I unpadded to BigSur Beta.
Basically I start Jira, it shows me initial screen with Sign In button. I press this button, system persuasion dialog pops up (see attachment), after I press "Continue" I have indefinite spinner.
Tried to remove and reinstall Jira app from the App Store - same issue.
OS: Lates macOS BigSur Beta (20A5395g).
Thank you for the details and testing.
I reopened the bug below for our dev team to check again what may be causing this issue:
Please, click on "This affects my team" and also watch to receive updates.
Welcome to Atlassian Community!
The issue that you are facing was reported as a bug and it seems resolved now.
Just to keep everybody aware, this was a Big Sur bug, and it was fixed on the latest version of Big Sur (Update 10)
Please, make sure everything is updated and if you face any issue, let us know.
You might check to see if you have any Safari content blockers that could be interfering with the login process.
I've verified successful logins on two separate Big Sur machines, one that had Jira running prior to Big Sur, and one that never had Jira installed until after Big Sur was installed.
The SMC Reset resolved my issue after upgrading from catalina to Big Sur.
I found the solution from the ticket that Angelica posted,
Here's the Apple Article on how to reset your SMC:
How to reset the SMC of your Mac
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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