Using the mobile App from Jira Data Center with Reverse proxy

Yuval Zaltz August 23, 2022

We have a JIRA Data Center instance (8.20.X) accessed with reverse proxy (F5) + Azure authentication.

We are trying to enable the mobile App. - from cell phones that are not connected to the org VPN.

According to Atlassian support, for the App to work - there is a need to enable unauthenticated access to  https://<base url>/jdc/rest/nativemobile/1.1/info/login

According to our networking and security teams - such access can provide a backdoor for attacks on the internal network.

Have anyone encountered/resolved such problem (on any reverse proxy).

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