recover accidentally deleted user

Hello, Atlassian support.

 

We need to recover an accidentally deleted user, "alex", on our JIRA. Assuming this is possible, please either recover the user for us, or tell us how to do so.

Thank you,

Fred

2 answers

2 votes

We're not support, we're a community of end-users like yourself.  We have less access to your cloud account than you do.

Even if we did have access, we couldn't "recover" the user - you just need to add them back (the people who have delete rights also have "add")

For future reference, support is available under https://support.atlassian.com/

However, for this particular case, Nic is correct:
They cannot recover a deleted user, and you should just add the user back yourself. 

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