recover accidentally deleted user

Hello, Atlassian support.


We need to recover an accidentally deleted user, "alex", on our JIRA. Assuming this is possible, please either recover the user for us, or tell us how to do so.

Thank you,


2 answers

2 votes

We're not support, we're a community of end-users like yourself.  We have less access to your cloud account than you do.

Even if we did have access, we couldn't "recover" the user - you just need to add them back (the people who have delete rights also have "add")

For future reference, support is available under

However, for this particular case, Nic is correct:
They cannot recover a deleted user, and you should just add the user back yourself. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published Monday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

505 views 8 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you