It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

moving issues from one cloud Jira instance to another

Hi,

We have two online JIRA instances that we want to merge.

AAA.atlassian.net (has 1 project)

BBB.atlassian.net (has 3 projects)

We would like to keep BBB therefore we'd like to move the 1 project from AAA to it.

From AAA I created a backup (created from JIRA Administration > System > Backup Manager > Create backup for cloud)

In BBB however when I go to JIRA Import then I see the following message:

Please note that this process will delete all existing JIRA data in your site and replace it with data from the selected file. If you only want to import specific content (such as attachments, avatars, or logos) without deleting all site data, you must make sure that you upload a file with those entities only.

Eip!

So... just wondering what's the best way? I see that in the External System Import there's a CSV import; is it then best to export all issues from AAA into a CSV that contains all columns, and import that into BBB? Obviously this won't import the attachments etc. sad

Kind regards

Sidharth

 

 

1 answer

1 accepted

1 vote
Answer accepted

Hi Sidharth,

Did you take a look at this KB article?: https://confluence.atlassian.com/jirakb/how-to-migrate-projects-from-one-jira-cloud-application-to-another-779160766.html

It points to this workaround for merging two cloud instances: https://confluence.atlassian.com/jirakb/how-to-merge-two-different-jira-cloud-applications-together-779160767.html

If you search for "merging JIRA cloud" you should find more stuff, like: https://answers.atlassian.com/questions/38058948

Sam

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,097 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you