It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

jira merge two statuses or resolutions into one

Our JIRA instance is pretty polluted with various statuses and resolutions that basically mean the same thing but are named differently. This makes for a non-standard workflow and different semantics between projects.

We'd like to clean this up as much as possible and try to consolidate to a common, de facto standard within the company. But can I somehow merge two statuses? Can I designate one to be the same as the other and have JIRA automagically conform both fields and realign the projects and workflows using the two?

2 answers

1 accepted

1 vote
Answer accepted


Resolutions are easy - you can delete a resolution and JIRA will say "what should I change existing values to" and do the work for you.

Status are not so quick.  You will have to make a copy of each workflow using an unwanted status, remove the unwanted one(s) and then replace the old workflow with the new one in the project that uses it.  JIRA will again ask you what status to move issues to, so that's not too painful, but the workflow edits would be "fun"

If resolutions are set in workflows you have to update the workflows as well. And even if you remove the Done resolution, the Simplified workflows will sometimes recreate it for you.

1 vote
Timothy Chin Community Leader Sep 13, 2016

You can do it but there is no automatic solution for this. You will have to ensure that all relavant issues uses the same workflow and perform bulk transitions to the final Status that you want.

thanks, good tip to use bulk changes. Hadn't thought of that yet

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,933 views 8 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you