java.lang.IllegalArgumentException: No workflow action with id {ID} available for issue {ID}

[Stepan Berkovsky]

This error is caught when trying to make a trasition using JIRA API (JIRA 6.2.4). 

ErrorCollection errors = null;
JiraAuthenticationContext authenticationContext = ComponentAccessor.getJiraAuthenticationContext();
if(!status.getName().equals("")){
try{
  authenticationContext.setLoggedInUser(reporter);
  WorkflowTransitionUtil workflowTransitionUtil = (WorkflowTransitionUtil)          JiraUtils.loadComponent(WorkflowTransitionUtilImpl.class);

  workflowTransitionUtil.setUsername(reporter.getName());
  workflowTransitionUtil.setIssue(issueToSetStatusOn);
  workflowTransitionUtil.setAction(actionId);
  errors = workflowTransitionUtil.validate();
  workflowTransitionUtil.progress();
}catch (Exception e){
  addError("Cannot change issue state", e);
  addError("validateTransition parameters: " + "reporter = " + reporter + ", issue.getId()   = " + issue.getId() + ", actionId = " + actionId);
 if (errors != null){
  addError("errors" + errors);
}
}
}

The transition with the given ID exists.

Later incoming mail log includes [The anonymous user does not have permission to perform action on given issue.]

[Nic Brough [Adaptavist]]

You can get that error when the transition exists, but it's not a transition from the issue's current status.  I think it also happens when you don't have permission to use that transition.

[Stepan Berkovsky]

Hmm, the issue is in the needed status and AFAIK the user has persmission to make the transition. What is weird is that on JIRA 6.4.11 the code works perfectly, on testing environment with JIRA 6.2.4 and inner DB it also works, but on the production environment with JIRA 6.2.4 and external DB it does not work. 

Can't there be any synchronization issue between the incoming email code and the actual actions processed by JIRA itself?  

[Nic Brough [Adaptavist]]

Ok, what happens when the user logs in and tries the transition on-screen?