java.lang.IllegalArgumentException: No workflow action with id {ID} available for issue {ID}

This error is caught when trying to make a trasition using JIRA API (JIRA 6.2.4). 

ErrorCollection errors = null;
JiraAuthenticationContext authenticationContext = ComponentAccessor.getJiraAuthenticationContext();
  WorkflowTransitionUtil workflowTransitionUtil = (WorkflowTransitionUtil)          JiraUtils.loadComponent(WorkflowTransitionUtilImpl.class);

  errors = workflowTransitionUtil.validate();
}catch (Exception e){
  addError("Cannot change issue state", e);
  addError("validateTransition parameters: " + "reporter = " + reporter + ", issue.getId()   = " + issue.getId() + ", actionId = " + actionId);
 if (errors != null){
  addError("errors" + errors);

The transition with the given ID exists.

Later incoming mail log includes [The anonymous user does not have permission to perform action on given issue.]

1 answer

0 votes

You can get that error when the transition exists, but it's not a transition from the issue's current status.  I think it also happens when you don't have permission to use that transition.

Hmm, the issue is in the needed status and AFAIK the user has persmission to make the transition. What is weird is that on JIRA 6.4.11 the code works perfectly, on testing environment with JIRA 6.2.4 and inner DB it also works, but on the production environment with JIRA 6.2.4 and external DB it does not work. 

Can't there be any synchronization issue between the incoming email code and the actual actions processed by JIRA itself?  

Ok, what happens when the user logs in and tries the transition on-screen?

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

5,539 views 21 17
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you