i logged in as administrator in JIRA and added all users specifying groups and project roles .Then i logged in as tester to report issues.Default assignee can now view the issue.But issue status is not able to change as fixed.(as workflow button is disables in issues page option).
How to solve this?...plz help
Ok, I need to clarify something you have said here, just in case!
You say "workflow button is disabled in issues page". Do you mean that the button (menu item really) is visible, but grey? Or that it simply is not there?
If it is greyed out, then you have a customisation doing something bad.
I suspect you mean the second - the button is not there. If this is the case, then, as an admin, go look at the workflow for the issue. Look at the "missing" transition and find its "conditions". The conditions must be matched for the button to appear. Most conditions are usually things like "user must be in a role" or "user must be assignee", but it is possible to do all sorts of others. You should then be able to work out who can and can not perform the transition, and hence put them in the right roles etc.
Hi there! Shannon from Statuspage here. 👋 With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs