email deluge - How to know my action item


I get 100's of emails from JIRA notifications.

I am sometimes missing tasks assigned to me from my emails.

Is there a way I can make emails stand out when a issue is assigned to me.



1 answer

It would be better to stop the deluge from coming in than to find a way to dispose of the water.

  • Tweak your notification schemes. It's probable that way too many people are notified for some events. Some simple modifications can eliminate 50% or more of the unwanted emails. 
  • Modify your workflows so that not all transitions fire Generic Events. Some transitions are not as worthy of notification as others. Only use events for statuses that require the implication of somebody else. When a bug gets Resolved, QA will want to see it for regression. They may not care about your code reviews. 
  • Use filters and dashboard gadgets instead of relying on emails. Make a filter of the tasks assigned to you. Use a dashboard gadget to display that filter, and keep going to that dashboard regularly.

So yeah, I won't offer any advice on handling unwanted emails, because that just hides the problem. It's very unlikely you're the only one who's flooded, so it's better to fix the issue at the source.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

428 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you