Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

custom fields and sub fields

Susan Lewenz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 25, 2016

we want to create custom fields which names the client, for example, and a sub field(s).  So, for example, you first select "clientA" and then you see related ClientA subfields.

What we are trying to establish is a way to allow each client (set by a Custom Parent Field) to rank certain tickets and connect that ranking (i.e. sub custom field) to the client field. Is this possible? or is there a better way to achieve this?  thanks

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2016

On your first paragraph, that's pretty much only done by a "cascading select" custom field.  If you want to do anything different (such as draw in customer information, or only show fields when certain selections are made, or have dependent fields), you'll need some code.  I'd have a look at the Behaviours functions in the Script Runner add-on before embarking on any coding though.

Ranking is a different concept though - I'm not sure how a ranking indicator would be connected to a client field - I don't understand the requirement there?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events