can you integrate Jira with the free version of Hipchat?

I just signed up for the trial of JIRA with the intent to purchase an annual license.  Our small team has already been using the free Hipchat.  I looked up how to enable Jira-HipChat integration (1) , but the instructions fail for me because the options doesn't appear (i.e. JIRA Administration > Systems > Mail > HipChat integration).  I set up HipChat first, but using the same username.  Is it because we don't have HipChat pro?

(1) https://confluence.atlassian.com/jira064/configuring-jira-with-hipchat-720412710.html

1 answer

1 accepted

This widget could not be displayed.

Hi Rich,

You should be able to connect your JIRA with HipChat even if it is trial JIRA and fee HipChat account.Looks like the docs are out of date. I will update them. Here where you can find the configuration:

image2016-5-13 12:24:57.png

We have a licensed JIRA version and free HipChat version. Upon trying the method suggested by you in the above comment, I get the following error msg "Unable to reach HipChat. If JIRA does not have access to the internet you won't be able to integrate with HipChat."

We do have an active internet connection and both JIRA and HipChat are working just fine independently.

Please help.

Hi @Ajay Unnikrishnan, the error indicates that your JIRA server cannot connect to HipChat. It might be a network configuration (e.g. proxy settings). Please, contact support and we will help you out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked yesterday in Data Center

Hi! I'm Cameron Deatsch, enterprise enthusiast and Head of Server at Atlassian. AMA!

Hey team! I'm Cameron Deatsch, Head of Server at Atlassian. At our European Summit just a few weeks ago, I spoke about the latest regarding our Server and Data center products and o...

19,240 views 4 4
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you