Why would a custom avatar show up in project settings but not on a project board?

Team member added a custom avatar which shows up in project settings>people but does not show the custom avatar on the project board.  Tried this on Chrome, Firefox and cleared cache, if that matters. 

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I'm getting the same issue!

For JIRA admins: is there a special setting somewhere to specify the location of a custom avatar?

I think this is only in the newest versions of JIRA.

The image is located in the ".aui-avatar-inner" span class.

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