We noticed that our closed tickets are being carried over from sprint to sprint and haven't been able to clearly understand why and how to prevent this from happening.
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Sprints are created & completed from a JIRA Scrum board where the Closed status is "unmapped". A ticket is considered complete as per the sprint when it gets to the "Merged" status. It is later transitioned to "Closed" following deployement to production (but this is considered outside of the sprint).
Do you know how we could prevent closed tickets from moving from sprint to sprint ?
In this particular case I suspect it was not (it went through the far right hand column, then kept moving).
If this is what is causing the issue, is there a way to either:
- Prevent the issue from moving to an unmapped status while a sprint is running
- Remove the issue from the current running sprint as it is being transitioned to an unmapped status (which in our case is "Closed").
I understand we are deviating from the initial question, but what would be the Scriptrunner validator that would correspond to this type of JQL: Sprint not in openSprints()
I could then apply it to any transition moving outside of status mapped to the agile board for this sprint.
Thanks a lot,
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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