Why Hyperlink ticket status is no category instead of actual status?

As a user, I want the resolved JIRA Ticket to have the actual correct status of the ticket so that I can have the best information about the ticket status when being referenced in other JIRA tickets or in Confluence.

Repro: I have a general JIRA Ticket. I copy the Ticket Reference number into another JIRA Ticket. Observe that the original ticket has the "Accepted Status". The resolved hyperlink always says "No Category". Status are correct everywhere else like in JIRA search filters. 


1 answer

0 vote

You need to set a category on "accepted" - it's currently grey for no category.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,134 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot