Why Hyperlink ticket status is no category instead of actual status?

As a user, I want the resolved JIRA Ticket to have the actual correct status of the ticket so that I can have the best information about the ticket status when being referenced in other JIRA tickets or in Confluence.

Repro: I have a general JIRA Ticket. I copy the Ticket Reference number into another JIRA Ticket. Observe that the original ticket has the "Accepted Status". The resolved hyperlink always says "No Category". Status are correct everywhere else like in JIRA search filters. 

snapshot37.png

1 answer

0 votes

You need to set a category on "accepted" - it's currently grey for no category.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Monday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

430 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you