Why Hyperlink ticket status is no category instead of actual status?

As a user, I want the resolved JIRA Ticket to have the actual correct status of the ticket so that I can have the best information about the ticket status when being referenced in other JIRA tickets or in Confluence.

Repro: I have a general JIRA Ticket. I copy the Ticket Reference number into another JIRA Ticket. Observe that the original ticket has the "Accepted Status". The resolved hyperlink always says "No Category". Status are correct everywhere else like in JIRA search filters. 

snapshot37.png

1 answer

0 vote

You need to set a category on "accepted" - it's currently grey for no category.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Trello

Get inspired with Trello & earn free Gold

A blank Trello board can be both a beautiful and intimidating thing. How many lists should I have? Is creating 10 labels overkill? How can I best track my progress? Is there a way...

29 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you