Why Hyperlink ticket status is no category instead of actual status?

As a user, I want the resolved JIRA Ticket to have the actual correct status of the ticket so that I can have the best information about the ticket status when being referenced in other JIRA tickets or in Confluence.

Repro: I have a general JIRA Ticket. I copy the Ticket Reference number into another JIRA Ticket. Observe that the original ticket has the "Accepted Status". The resolved hyperlink always says "No Category". Status are correct everywhere else like in JIRA search filters. 

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1 answer

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You need to set a category on "accepted" - it's currently grey for no category.

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