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When issue Status changed user must be asked to select an option before saving

Raj atwal
Raj atwal July 9, 2016

how can i configure this ?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 9, 2016

Edit the workflow, and find the transition(s) you want to have this happen on.  Add a "transition screen" to it, choosing a screen that includes the field for your option.  Then, use a workflow "validator" to make sure it is entered during the transition.

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Raj atwal
Raj atwal July 9, 2016

Thanks that worked.

One more thing. In Issue Detail window:

If user selects Option "Needed" then Previous Status button should be active 

If User selects Option "Complete" Then Next Status Button Should be active

 

How Do I configure that ? 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 10, 2016

You need "conditions" to do that.  Previous and Next are both going to be transitions, so on one of them, you need a condition of "if option set to needed" and the other "if option set to complete"

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