When exporting JIRA search results to csv linked issues column does not appear

To replicate in JIRA (Cloud):  

1) Navigate to Search issues.

2) Add column "Linked Issues"

3) Search for something (that results in Linked Issues in some of the results)

4) Export to csv with "current fields".  The column of "Linked Issues" is not there.

5) Export to HTML report "current fields".  The column of "Linked Issues" IS there.

Why does it not appear with CSV?

4 answers

This widget could not be displayed.
Brant Schroeder Community Champion Sep 20, 2017

Angie

In the CSV it should have the linked issues but they will be labeled by the link type.  For instance I have an issue that has three links associated in the issues search view.  When I export using CSV current fields there is no linked issues column.  There is however three additional columns with the titles:

  • Outward issue link (Blocks)
  • Outward issue link (Relates)
  • Outward issue link (Blocks)

The issue numbers are associated with the proper field.  Since I have two issues that are linked and blocked it creates two additional columns with the same header name.

Hope this helps.

I'm not sure I understand.  Looking at my results, I guess my linked issues must tie to this Issue ID field I see in the excel doc.  Here are my results in JIRA:

jira results.jpgand here are my csv results:

csv export.jpgI was hoping it would give me the linked jiras, and possibly even give them to me as hyperlinks.

Brant Schroeder Community Champion Sep 20, 2017

What version of JIRA are you using?

It's JIRA Cloud.  I don't think there is a version to reference with the cloud version.

Brant Schroeder Community Champion Sep 20, 2017

I have server so maybe the behavior is different and that is not available in cloud.

This widget could not be displayed.
Gonchik Tsymzhitov Community Champion Nov 17, 2017

Hi guys! 

Unfortunately, it is related JIRA Software 7.3.6.

 

May be anyone knows this bug reproducable on other standalone system?

 

Cheers,

Gonchik Tsymzhitov

I'm running 7.7.1 on a stand-alone server and have the same problem when exporting - the issue links don't reliability show up. The Outward issue links don't always show up. Thinking about buying the Xporter add-on.

This widget could not be displayed.

Hi Angie,

Happened to see this post just now as I was too having the same problem.

The best possible solution is to export the report in HTML and then save it as XLS. This worked for me.

Tx,

Ashish N

Gonchik Tsymzhitov Community Champion Apr 02, 2018

Hi! 

Have you set this parameter into your jira-config.properties in JIRA_HOME folder? 

jira.export.excel.enabled=true

Cheers,

Gonchik Tsymzhitov 

This widget could not be displayed.

Im facing the same issue in server version 7.7.1. only one link type "related to" is shown in the XLS and even if there is more that one link it will show me only one of them. i hope if their is a way to customize the exporting option based on our need.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

217 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you