We have an issue where a user can get to the login page quickly, but logging in takes forever and all the elements do not load properly. I suspect it has to do with a port not being open on our firewall.
If only some users are affected, then it probably makes sense to record the session as a HAR file and contact support so that they can investigate. Firewalls don't seem likely to be involved here unless you're blocking access to the CDN, which doesn't seem likely and would impact all of your users rather than specific ones.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs