Users getting Jira access denied when they have full access to the site.

I'm not sure why some of my users are receiving this error message even though they have all the correct permissions within JIRA and Confluence. This just started happening today but isn't stopping any of their actions within Jira.  Just seeing if there's any bug or action that may have caused this to present itself.

 

 

Screen Shot 2016-11-18 at 10.01.32 AM.png

 

1 answer

1 accepted

This widget could not be displayed.

Looks like a bug. Did you reach out to Atlassian yet?

Yes, I've made a ticket for them a few hours ago. Just  was seeing if there was anything that I didn't that might have caused this to start happening. Thanks.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you