I've got a Server install of JIRA 7.3.2. I've been building out some custom issue types before we begin using it in production. I created several issue types, added them to the scheme for the project, and everything looks fine. I also renamed the "Bug" issue type to different text because bugs are "bad".
When I go into the create screen, I see all of the issue types that are in the scheme for this project. However, "Bug" is still "Bug" not my "Change Needed" text. Also, the icons for the new issue types remain as the default. Once I've created an issue, Issue type and icon display as expected. I've done normal browser troubleshooting as I'd expect (cleared cache, cycled the browser, etc) but I'm still stuck.
I just found (based on above answers that, even easier --- in any/all applicable "Issue type schemes" simply *move* the affected issue type up or down in the list (drag and drop), and *save* - and the text will now be correct. You can now move it back to original position if wanted. Not something you should have to do but it works.
I ran into the exact same issue (also on JIRA server version 7.3.2) when updating the name and changing the icons of a few custom issue types.
I tried resaving the updates to the issue types, updating the issue type scheme, and doing a full re-index. Nothing worked. I even created a new issue type scheme using the updated issue types (thinking maybe the old issue type scheme was hung up is cache) and while it would show the changed issue type name and icons in the issue type drop down menu, as soon as you selected one it would revert back tot he previous version.
Finally I figured out that if you restart your JIRA instance the updates will be displayed as expected. However, restarting JIRA every time you make a change to an issue type is not a great solution for a production environment.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs