Trigger a different transition when creating

Question

Hello,

While creating a bug issue, if I am the reporter, I want the issue to transition to an OPEN status by triggering the Valid transition otherwise it will go to NEW. I am using a post function Update Transition on the Create transition. Here is my condition:

issue.get("Reporter").getValue().equalsIgnoreCase("claire rogers")

This for some reason is not working, Please advise, thanks! Claire

Nic Brough -Adaptavist- · Answer

I still don't know what the add-on in use here is!

Jeremy Gaudet · Answer

I'm not familiar with that add-on, but it seems pretty straightforward.  Perhaps the return value of "issue.get("Reporter").getValue()" is the username and not the full name?  That's harder to verify now that they've taken out the condition tester script, but some examples I just looked through suggest that could be the case.

claire · Answer

Hello,

Pardon the misinformation! I used the Post Function called "Transition Issue".

* On Create Issue, I added the post function.

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2. I selected Transition Issue.

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3. I entered the ID for the transition that I want it to execute. I entered the condition, updated and published. When I create one, it does not transition to Open, it still goes to New.

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Here's the ID for the transition:

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I do not get the results I expected. Note that Status is still New instead of Open.

Please advise. Thanks!

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image2015-11-20 9:17:34.png

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