We are trying to sync JIRA with HP Quality center, has anyone done this successfully in the past using the synchronizing tool that comes with HPQC ALM version 12.2? We either can't find fields to sync on the JIRA side, such as the Comments field or fields are saying they are read only when they aren't like the Reporter field.
Hi Kristen, which answer is the correct one for this question? It seems odd to me that you made a comment saying that Go2Group ConnectALL is not what you're looking for, but it's been selected as the right answer.
We're trying to implement something similar with our client and would like to know which direction to take.
There is an alternative approach to sync HP QC with JIRA (Server, Cloud, Datacenter) and others.
Check out Exalate an issue synchronisation solution
We are here to help. If you have any question - please let me know - send an email to me
Thank you for the support!
You can see videos of ConnectALL integrating with QC/ALM, Microsoft TFS, DOORS and the rest of the IBM RUP products, Rally, ServiceNow, salesforce, Microsoft Dynamics, Microsoft Project, Perforce, etc., even JIRA to JIRA and JIRA to JIRA Cloud at http://www.go2group.net/display/ConnectAllDocs/Demos
These videos on this page are a bit old, but shows the basics of ConnectALL integrating a few of these products.
If you would like a live demonstration, please email us at firstname.lastname@example.org
Forgot I had posted here. We figured out that it mattered who created the fields. For example, when you set up JIRA there is an original admin account. Accounts created by that account were able to make fields that were set as RW. Accounts created by those accounts created fields set as R. However, the client connected Active Directory and after that there was no problem with the fields, all admin accounts could create RW fields just fine.
Not sure what the problem actually was, or what resolved it, but if you're seeing this problem and the fields are on the screens, it's worth trying to create a field with the original admin account and see how that behaves.
ALM HP Sync is NOT the best version to sync ALM and JIRA.
Use HP ALM Sync 12.50 SP1.
I recently, used it and worked as expected after the the updated JIRA-adpater Jar fiel was given by HP support team. This means 12.50 jira-adpater jar fiel which comes with the box has known issue. So you would nee dto ask for the updated jira-adpater jar file with HP. Other than that 12.50 sp1 is able to sync Comment fo ALM with the Comment (System field) of JIRA, though Comment field in JIRA is NOT in Create Screen.
Now, if you are seeing fields either "R" or NOT seeing System/Custom fields of JIRA in Sync, you would need to add them in CREATE Screen.
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