Degraded performance Customers may experience issues using Community search. Our team is investigating.
I have created a custom workflow where tickets or issues are submitted then the order of workflow steps is:
I created the custom workflow by making a copy of the default TODO IN PROGRESS, DONE one however when you go to edit an issue in my custom workflow you still have the option to change the status to TO DO (from the default workflow) even though my custom workflow is clearly the one which is selected for the Scrum project.
What do I need to modify so that the TO DO STATUS from the default workflow isn't showing up at the top of my issues.
For example if an issue is created using the custom workflow the STATUS defaults to REVIEW as expected as it is the first step in the workflow. When trying to transition it to the business justification step while viewing the issue a STATUS of TO DO is visible.
How can I remove the option to change the status to TODO given it is not part of my custom workflow which is applied to the project and is instead part of the default workflow.
Can I remove the default workflow for the project? to achieve this (I am not sure how to completely remove the default workflow) so far I have only been able to assign my own.
It sounds like your workflow and probably the default workflow have not been associated correctly.
Start debugging this with a look at the workflow scheme
I say this because what you describe seems to be (although I am very unsure of this) a case where you've created a workflow fine, but your issues are not using it, because it is not associated correctly.
Thanks NIC the issues seem to be using all the steps in my custom workflow only in addition to that the TO DO Status from the custom workflow is also visible. I want to delete or atleast make none of the statuses in the default workflow visible to my project using my custom workflow.
You can try removing it from the Boardsettings first. I remember when I made a new workflow the old "to do", "in progress" and "done" stood there.
If thats not your problem you can manually change the transitions from "workflows" so that you can change those to point to "To do". Mabye something went wrong when you associated the new ones like Nic said over.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs