I'm not sure what we have linked or setup incorrectly but for some reason when we start a sprint (scrum board) for one team/project a second team's sprint is also started. Almost as if the two teams or projects were linked to each other. Is there any way to break the link?
We are running different sprints, from different boards. However, when trying to close the sprint from one board which has no open tasks, bugs or stories, the message displayed is that 'xxx issues were incomplete.' The issues displayed are actually belonging to another board, running a different sprint
Issues do not "belong" to a board, they are selected for inclusion by a board, and can end up on many boards.
Anyway, do the incomplete issues have any relationships with the issues in the sprint being closed? An obvious one is if you include them in shared Epics?
No, the incomplete issues do not have any relationships with the issues in the sprint being closed.
However, there was an issue that was cloned between the 2, but that issue had been closed.
What we are really looking for is an easy way to identify cloned or other related issues between the boards so that we can unlink them so that we don't have this problem.
Can you then please advise on how we should be copying items from 1 board to another? We currently have dependencies, so we clone the issue from one board to another. I'm guessing its the cloning that is causing it, so what would be the easiest way to copy the issue from one board to another?
Issues do not belong to boards. There's no such thing as "copying from one board to another". You have boards which select a range of issues to show you depending on their filter.
My best guess here is that you are not choosing to clear the sprint when you clone the issues.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot