Smart Checklists not formatting



I've added the Smart Checklists Add-on for JIRA Cloud, which seems to be installed (I can see it installed in the Manage Add-ons section). 

I've created a new multi-line text field called Checklists as the instructions indicate, but when I input the checklist, it doesn't seem to show the formatted checklist. 

Any thoughts on how to fix this?


Screen Shot 2016-07-19 at 9.26.15 AM.png

1 answer

1 accepted

0 votes
Accepted answer


The checklist is rendered on the right side.
See screenshot attached below.

  • yellow is the multiline text field
  • red is the rendered checklist

It's a good idea to either

  • hide "Checklists" field under a separate screen tab, like on the screenshot
    • so that it's not rendered when you don't need it
  • or to remove it from the "View Screen"
    • so that it doesn't distract you as checklist would appear in two places
    • multiline text field and right column rendered checklist

We will deliver "edit checklist" functionality in a next 3-6 weeks, so you won't have to keep the "Checklists" field on the "View Screen".

Makes sense ?

[IN-724] SUPPORT "Smart Checklists not formatting" - JIRA 2016-07-23 16-34-36.png

Hi Yaroslav,

Thanks, that makes sense and I do see it rendered in that view as your screen shot indicates. I was hoping to be able to see the rendered version in the Issue detail view of our Sprint board, since that is the view our team uses 95% of the time. Do you have plans to make it work in that view as well?



Hi Nick,

We've made a lot of improvements since the time you've asked your questions.

Check them here

Now add-on supports kanban, scrum board, issue detail and new issue view from an agile board.


Pavel Pavlovsky

Product Manager

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

241 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you