Searching with @ symbol doesn't work

Search returns results but none of them have @ in them.


7 answers

1 accepted

Accepted Answer
0 votes
Sam Hall Community Champion Mar 23, 2017

This works for me in JIRA Server v7.3.x :


The search text ~ "0@0" returns all issues that have "0@0" in any of 'Summary', 'Description', 'Environment', 'Comments' and certain custom fields (as per docs here:

If you just want to search for issues with "0@0" in Summary, you can do: summary ~ "0@0"


Does this help, or do you get different results?

0 votes
Sam Hall Community Champion Jan 19, 2017

Can you give an example of the sort of search you are doing?

Is it for an email address, like below?:

text ~ ""
0 votes
Timothy Chin Community Champion Jan 20, 2017

What version of JIRA?

This is in JIRA v6.4.11

I am searching for a "last traded price" so my query is: text ~ "0@0"

0 votes
Timothy Chin Community Champion Jan 22, 2017

Have you tried escaping the @ symbol?

Yes I've tried that:


Error in the JQL Query: '\@' is an illegal JQL escape sequence. The valid escape sequences are \', \", \t, \n, \r, \\, '\ ' and \uXXXX. (line 1, character 10)


Still waiting for an answer on this and a way to work around it.

Atlassian doesn't care. Their shit is broken and if you've already paid for it you can eat a big bag of dicks.


Sam Hall Community Champion Mar 16, 2017

Hey Bachowny, 

This is a community forum with people like me and Timothy (users just like you) helping out of kindness.

So it's a bit harsh to conclude that 'Atlassian doesn't care' and post offensive content if the community hasn't yet been able to help you. 

If you want to complain or speak to Atlassian directly, you always have the option to raise a support request/contact them here:


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