This works for me in JIRA Server v7.3.x :
text ~ "0@0" returns all issues that have "0@0" in any of 'Summary', 'Description', 'Environment', 'Comments' and certain custom fields (as per docs here: https://confluence.atlassian.com/jirasoftwareserver073/advanced-searching-fields-reference-861256237.html#Advancedsearching-fieldsreference-textTextText)
If you just want to search for issues with "0@0" in Summary, you can do:
summary ~ "0@0"
Does this help, or do you get different results?
This is a community forum with people like me and Timothy (users just like you) helping out of kindness.
So it's a bit harsh to conclude that 'Atlassian doesn't care' and post offensive content if the community hasn't yet been able to help you.
If you want to complain or speak to Atlassian directly, you always have the option to raise a support request/contact them here: https://support.atlassian.com/contact/.
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