Scriptrunner Listener- Custom Email Template

jamila.augustine March 16, 2020

Hi,

I am creating a listener to send out custom emails with custom fields is events like issue update, commented and comment edited.

I have been able to create and send emails with custom fields. What I need now is information- 1) user who made the changes and 2) date/ time of changes.

Any hints on the script to have this information added to my email template.....

Thanks

1 answer

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Answer accepted
jamila.augustine March 17, 2020

I think i have it..Juts leaving it here in case anyone is looking for a solution..

Updated: ${issue.getUpdated().format('MM/dd/yyyy HH:mm')} <br><br>
By user : <% out << currentUser.displayName %>

sgole June 11, 2020

@jamila.augustine 

can we add condition here ? i want something like this

if( currentuser !=null)

then print user : <% out << currentUser.displayName %>

else null 

jamila.augustine June 11, 2020

@sgole : It should be possible to add condition. My script checks if there was a comment update

<% if (lastComment) out << "Last comment: " << lastComment %>

sgole June 11, 2020

@jamila.augustine  thank you for your help

Jyoti Verma August 31, 2021

thanks it helped me

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