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ScriptRunner JQL returns issues for some users but then none for others

I have a Kanban board setup using a few swimlanes with similar logic (filtering by platform, e.g. iOS, Android, etc):

issueFunction in linkedIssuesOf("project=android", "synced to")

This works and returns results for me and some other users.

However, I have a contractor who has full permissions to this project and its board, but he sees no swimlanes -- just all issues spread across the columns on the board.

And then when I get him to simply copy and paste the same JQL into the Issue Navigator, it also returns zero results for him. Very unexpected.

Could this do with user count and licensing? We're at the 2000 user tier for ScriptRunner, but we have ~2200 total users (but only ~1500 active) users. Is the add-on simply not firing for any users who were added past 2000?

1 answer

0 votes
Fazila Ashraf Community Leader Dec 11, 2018

Hi @Johnson Wang

Are the linked issues are also in project android?

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