I created a script runner post-function to create a sub-task on a looped transition that goes from status a and returns to status a. The firt sub-task created fine. When I hit the button a second time, it just showed an eternal thinking wheel and now I can't load the project issue screen.
The post-function is simple, it creates a sub-task without any condition. I have one action scripted which is to set the summary to a set statement:
issue.summary = 'Incident Report for ' + sourceIssue.key
I did not set any action for what should occur if the sub-task already existed.
Initially I thought that by setting the summary to the same statement for two sub-tasks, it put JIRA into a state where it could not resolve the index of issues, but after I was thinking about it, the sub-task should have a different issue number, so the duplicate summary shouldn't matter. I don't know how to fix this. I went to the DB to see if I could pull up the issue I created and just delete the second sub-task, but the DB query won't load for that issue or its parent either.
I have used the sub-task create post-function many times with the same setup as above when moving from one status to a completely different status, so I am enticed to think that it might have something to do with the looping? Any help is welcomed.
Thank you for your reply. This was a one off error. For all I know, it could have been something completely unrelated causing the issue. I restarted the server and after everything came back up, this was no longer an issue. The script works fine. Sorry for the fire drill.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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