SIL Listener triggered by User Events

I created some users events, but I can't select in SIL Listener configuration to trigger a script.

Is there some alternative ?

Thanks!

Alexandre

2 answers

1 accepted

This widget could not be displayed.

Hi Alexandre,

Unfortunately, SIL Listeners do apply only for JIRA's default events (the system ones). So, if you add one manually, it will not appear in the list.

What should your event to? Can't it be replaced by a standard one?

 

Best Regards,
Alexandra

 

Hi Alexandra!

So I'm currently using the standards events, but I am having a problem.

Basically, I am synchronizing two issues ... one in a the service desk project with another issue on another project. (Service Desk Projects and Product Projects) as workflows these issue types are very similar, the script configured in the listener have a autotransition method that triggers the same event... and a infinite loop occur.

Thanks!

Alexandre

As you can see on our documentation page, it is not strongly not recommended to raise the same event in another way when using the SIL Listener.


 
This widget could not be displayed.

Sorry to get back to this old post but when I noticed the same problem in my JIRA (SIL Listener did not see custom events) I found that problem was not that SIL listener only recognizes standard events but rather it does not refresh list of events after new event has been manually added. I had the following experience on my JIRA 6.4.9

  • I had Kepler JJUPIN plugin version 3.0.17 installed
  • I manually added new custom event that I wanted to use with my SIL listener
  • SIL listener did not see the new event sad
  • I disabled JJUPIN plugin in UPM and then enabled it again (it made it refresh events list)
  • My custom event appeared in SIL listener configuration
  • I used it and it worked just fine smile

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

147 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you