Restrict item visibility?

Hi all

We use JIRA v6.2.

 

We grant full access to our client; yet we want to limit visibility for certain item types. Lets say we create a new item type called "Internal". How can I hide this type entirely from the client?

 

Thanks

1 answer

1 vote

You'd need to put it in a different project, that the client can't see, but even that wouldn't completely hide it, they'd still be able to select it in searches.  Might well return nothing, but they'd know you had a type for it.

With a little thought, you can keep it in the same project.  Set up an issue security scheme that hides individual issues from the clients when it is applied, and then set the workflow for "internal" to set that level on issue create.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

42 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you