Reset Login count in Jira

How to reset Login Count In JIRA for a particular user. 

We are implementing integration with Service Now with Rest APIs and the SN team is hitting JIRA application with APIs and every hit is being counted as a login attempt. Hence the login attempts have risen upto 200k in about 2 months. Please suggest.

1 answer

1 accepted

0 votes
Timothy Chin Community Champion Dec 27, 2016

The only way to do this is to edit it from the DB itself.

so there is no REST API for resetting the login count? 

can you let me know what is the db statement to reset it?

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

409 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot