Reboot causing problems

After suffering a hard reboot my JIRA server (Fedora) comes up but seems to think that the database is empty. i.e. it is asking me the same questions as when I originally installed it a week ago.

Now it is asking for my license key. The Server ID it is showing me is different to the one that I originally used.

Any idea what is going on here? Have I just somehow lost the connection to my original schema? I'd hate to lose all that work of setting up my projects, tasks and sprints.

1 answer

0 vote

Were you using an external DB? Or the embedded DB? If it is the embedded DB and there was a crash, you might has lost the data. That is the main disadvanatage of using the embedded in-memory DB. If you lost the data, check if you already have a backup at JIRA_HOME/export folder.

If you were using the external DB, check the DB connection details at JIRA Home folder and make sure the details are correct.

That's a little disappointing. I guess I should have paid a bit more attention during the install.

It never occurred to me that the embedded DB wouldn't be persistent!

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