Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with reports - information about the master task not available

Periodically I collide the information contained in JIRA with our other systems. In order to do so, I need to download the data in the form of a csv file.
I have trouble with assigning tasks - structure and dependencies between them.

For example, I have created a task PP01-27, after some time I changed the dependency and associated it with the task PP01-3:;

Adnotacja 2019-09-24 131658.png

but in the report the tasks are not marked as related:

Adnotacja 2019-09-24 132054.png


This causes a problem with maintaining the structure. I did it in such a way that I pass the constraint in a manually filled field. However, it is quite easy to make a mistake here, it is easy to forget to change the information in the field after making a change.

Request for help in configuring a JIRA tool or JIRA report.

1 answer

0 votes

Hello Slawomir,

Welcome to Atlassian Community.

I understand that you are creating dependencies between your issues in JIRA and exporting it to a CSV file, however, if you change the dependency before exporting the CSV, that dependency is not properly being displayed in the CSV file. Is it correct?

Can you confirm if you are using the default JIRA link feature to link the issues? If you are not using it, can you let us know how you are linking the issues?

If you are talking about the default link of JIRA, we have a bug that causes the inward issue link to don't appear in the CSV export, however, the outward lin should appear just fine:

Export Excel CSV does not export the Inward issue link

Can you please check if this is the problem you are facing? If that's it, can you doublecheck if the link is not displaying in the column with the outward link you are using?

Please, feel free to give us further details of the problem if that's not what you are facing.

Hi

Not exactly :)
I create Tasks from the places marked below (marked yellow)

Adnotacja 2019-09-27 085802-2.png

On the screen you can see one of the related tasks (marked green)

 

If I need to move a task to another, I use this option:

Adnotacja 2019-09-27 090026.png

What is interesting, sometimes such a relationship as I indicated in the main application shows up. But after some time it disappears due to unknown reasons.

I need that (marked green) relation i any report (best would be CSV). Is it possibe?

This is child-parent relation.

 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

404 views 19 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you